Group Check In

Group Check In

The group check in option allows you to check in all reservations for a group at one time.

On the day of arrival for the group, go to front desk>group check in. 

From there, you can either enter the group code (Easiest option) or you can enter the reference text located on the reservations.  This allows you to check in reservations that have the exact same reference information but may not actually have a group code associated to them.

If you check "Answer Yes to auto-post transactions" you authorize RoomMaster to auto post any transaction that you have set up for auto post at check in. (ex: resort fee for all rooms)

Check the "Charge Incidentals"  check box if you would like to allow the reservation the ability to charge incidentals to their room.

When you select "Setup Sub Folios..." it will give you the option to select up to 4 folios that you can have assigned for the reservation. You can set up the different folios if you need to post certain transaction or if the guest wants to split the charges.

The Master Billing option will give you the option to reroute the charges to the group/master folio. When you check the box the routing charge options will automatically open up. 

From there, type in the requested information such as the group code or desk folio. The sub folio that you want the charges to be routed too, the lower routing date (start date) & higher routing date (end date) if charges are to be routed for certain dates.

You can also choose what charges to route. If it's all charges you can "Select All"  at the bottom and then "Deselect and Clear All" if you decide not to route the charges

"Check Status of All Rooms" will confirm the status of the rooms reserved for your group. If any rooms are vacant, dirty or unavailable it will provide you a list of those rooms for you to follow up on.