Cancel Non-Guaranteed Reservations

Cancel Non-Guaranteed Reservations

This feature allows you to cancel all non-guaranteed reservations due to arrive on the current day from one screen rather than cancelling each individually. Go to Front Desk > Cancel Non-Guaranteed Reservations. A verification screen will appear to review which reservations you are about to cancel. To cancel all the reservations that appear on the verification screen simply press the Cancel these Reservations button.

 

Managing Hold Types

Non Guaranteed reservations are reservations that have the "None" selected for their hold type in Setup > Configuration > Reservations > Hold Types. You can designate any hold method as "None" for a non-guaranteed status. Once you are in Setup > Configuration > Reservations > Hold Types, select the "Hold Code" to modify and click the "Change" button. 

Then select "None" from the Hold Type drop down menu shown below. 

Restricting Access To Cancel Non Guaranteed Reservations

Access to this feature can be restricted to certain roomMaster users through the Menu Profiles(Class) feature. The Cancel Non Guaranteed Reservations option is listed under the Front Desk menu group.

Locked Room Assignments

Reservations with locked room assignments will display yellow text in the Availability/Room Chart by Room Number screen.