Knowledge Base articles and Live Training available for you.

You have two great ways to get up to speed on roommaster. 

KNOWLEDGE BASE

Our Knowledge Base is free and available anytime, packed with articles and videos covering the core roommaster system, Booking Engine, Channel Manager, Payment Gateway, and more — perfect for learning at your own pace.

LIVE TRAINING

If you really want to get the most out of roommaster, nothing beats live, one-on-one training with our Success Team. These sessions are completely tailored to your property — your policies, your workflows, your team's specific questions — so you walk away knowing exactly how to run roommaster your way, not just the generic version. 

We can cover just about anything: new manager onboarding, new hire training, or a deep dive into specific areas like Group Bookings, Rates, Yielding, or a general Q&A across a range of topics. Every session is recorded, and you'll receive the recording afterward to keep as a reference or share with your team. It's a paid service, but the personalized, hands-on value — plus a recording you can revisit anytime — more than pays for itself in time saved and confidence gained. 

Reach out to your Account Manager to schedule a session and see what tailored training can do for your team.

Not sure who your Account Manager is? Just contact [e-mail] and we'll get you connected.