Operating in a Bar Environment

Working in a Bar environment would be a little different than a Restaurant Environment, usually because the same server would be using the terminal, checks need to be placed on hold quickly, and items which are set to "Kitchen/Bar" print should not necessarily print in the bar since it is the bartender themselves making the drink.

First, on a Bar Station, on the Options tab under Maintenance > Configuration and Settings > Workstation Settings, Stay logged in Between Sales, should be selected to allow entering orders quicker. In addition, the Restaurant Mode and Show one Step Scan, Authorize and Hold option should also be checked. The Display Service Menu option should also be checked to allow the bartender the ability to quickly recall and print held orders.

In the Print Manager, there is an option when setting up the printer to not print Bartenders Bar orders for themselves. This will reduce wasted paper being printed in the bar for the orders entered by the bartenders themselves.

When using credit card processing, like Shift4's Dollars on the Net, a bartender can start a new check, enter items on the check, and then simply scan a guest's credit card while still in the terminal display. Once this happens, a window will appear and the bartender can press one button to Authorize and Hold the order. The check will be authorized for the total value of the check plus 15% and then placed on hold using the name on the credit card. Once the check is ready to be closed, simply recall the order, press the Payment button, press the payment type which will be indicated in red, and then reprint the Authorization Receipt.

Mode of Operations:

Cash (Paying at time of order) - Select Bar from the Service Menu, ring up the items orders, press Fast Cash - Finish Sale if no change is needed or select the button or buttons with the cash amount tendered by the guest. on.

Credit Card Sale (Paying at time of order) - Select Bar from the Service Menu, ring up the items ordered, scan Credit Card press Present Card Receipt (Authorize). Authorize the check and present the customer with the receipt so they can enter a tip and place the order back on hold. Bring the order back from hold and select Payment/Print, Select the Highlighted payment type in Red and press Confirm/Close Check.

Credit Card Sale (Paying at a later time) - Select Bar from the Service Menu, ring up the items ordered, scan the Credit Card and press Quick Authorize and Hold as Scanned Card. When the customer is ready to leave, recall the order and press Payment/Print. Press Present Card Receipt (Authorize) and then select the Reprint Authorization Receipt button. Go back to Payment/Print and select Confirm/Close Check entering the specified tip amount.