Configuring the Housekeeping Module

 

This article guides you through configuring the Housekeeping module to match your property's operational needs. Proper configuration ensures accurate task creation, inspection flow, and staff coordination.

Video Tutorial

👉 Watch the complete tutorial here: Configuring the Housekeeping Module

Accessing Housekeeping Settings

Navigate to Housekeeping Settings

You will find multiple tabs that control how housekeeping operates across your property.

General Tab

The General tab controls time, area, and inspection behavior across all rooms.

Time & Area Management

Here, you can define the unit used to calculate the surface area of rooms:

• Square meters (m²)
• Square feet (ft²)

Select the metric that aligns with your property's standards. This unit will be used consistently across housekeeping calculations.

Room Inspection by Default

This setting controls whether rooms require inspection after cleaning.

• Enabled: All rooms must be inspected after cleaning
• Disabled: Rooms do not require inspection after cleaning

Turn this on if your operational process requires inspections for every cleaned room.

Delayed Change Sheets (Guest Checking Out Tomorrow)

This setting applies when a guest is scheduled to check out the following day.

• When enabled, if a guest is due for a sheet change today but is checking out tomorrow, the sheet change is postponed to the checkout day
• This prevents unnecessary sheet changes for guests who are about to leave

Keep this enabled to optimize housekeeping effort and linen usage.

Rooms Tab

The Rooms tab is where you manage room structure and room-specific housekeeping behavior.

Room Types

All room types configured for the property are displayed here.

Room Groups

Room groups organize rooms within the property.

• Room groups were previously known as Floors or Zones
• They help structure assignments and operational views

Rooms List

This section displays all rooms in the property.

• Click on a room to open its detailed configuration

Room Configuration

Inside a room's details, you can configure the following:

Change Sheets Cadence

Define how often sheets should be changed:

• Set a specific number of days for sheet changes

Disabled Task Settings

These settings control whether housekeeping tasks are created under specific conditions.

Disable Task During Stay-Over

• When enabled, no housekeeping tasks are created while the guest is staying in the room
• The room remains marked as Clean during the stay
• Once the guest checks out, the room becomes Dirty and ready for assignment

Disable Task on Checkout

• When enabled, no task is created on the checkout day
• After departure, the room can be manually marked as Clean

Use this option for properties that handle checkout cleaning outside the standard task flow.

Stay Duration Timing

Configure the expected cleaning duration for rooms based on their status:

• Stay-over cleaning time
• Checkout cleaning time

These times help ensure accurate workload planning and task assignment.

Staff Tab

The Staff tab is used to manage housekeeping staff members.

For detailed instructions on:

• Adding new housekeepers
• Linking housekeepers to roommaster Web users

Please refer to the following knowledge base article: - Adding & Linking Housekeepers

Summary

Configuring the Housekeeping module ensures:

• Accurate task creation
• Proper inspection workflows
• Efficient room and staff management

Make sure each tab is reviewed carefully to align the system behavior with your property's operational process.